Frequently Asked Questions

What is Solar AI?

Solar AI is an intelligent solar proposal generation tool that helps solar installers, retailers, and consultants create professional, accurate, and compelling solar proposals in minutes. Our platform automates complex calculations, ensures regulatory compliance, and produces beautiful proposals that help win more business.

Who is Solar AI for?

Our platform is designed for solar professionals, including:

• Solar installers
• Solar retailers and sales teams
• Energy consultants
• Renewable energy companies
• Solar system designers

Do I need technical expertise to use Solar AI?

No, our platform is designed to be user-friendly and intuitive. You don't need technical expertise to create professional solar proposals. Our step-by-step process guides you through each stage of proposal creation, from customer details to system selection and pricing.

How do I create an account?

You can create an account by clicking the "Sign up" button at the top right of our website. You'll need to provide your name, email address, and create a password. You can also sign up using your Google account for faster access.

What pricing plans do you offer?

We offer several pricing plans to suit different business needs:

• Free Trial: Create up to 3 proposals to experience our platform
• Basic: Suitable for individual consultants or small businesses
• Professional: Ideal for growing solar businesses
• Enterprise: Custom solutions for large organizations

Visit our Pricing page for detailed information about each plan.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time from your Account settings. Your subscription will continue until the end of the current billing period, and you won't be charged again after that.

How do I create my first proposal?

To create your first proposal:

1. Log in to your account
2. Click the "Create Proposal" button on your dashboard
3. Follow the step-by-step process to enter customer details, energy usage, system selection, VPP integration (if applicable), and pricing
4. Customize your proposal content, branding, and options
5. Generate your proposal and download or share it with your customer

Can I customize my proposals with my company branding?

Yes, you can customize your proposals with your company name, logo, and contact information. Our platform allows you to create branded proposals that match your company's identity.

How accurate are the solar production estimates?

Our solar production estimates use location-specific weather data, system specifications, and advanced algorithms to provide highly accurate predictions. We factor in local solar irradiance, system orientation, panel efficiency, and other critical variables to ensure realistic production estimates.

Does Solar AI ensure compliance with local regulations?

Yes, our platform includes compliance checking for various regions to ensure your proposals meet local regulatory requirements. However, regulations can change, so we recommend always reviewing the final proposal to ensure it meets your specific local requirements.

How can I get help if I encounter issues?

If you encounter any issues, you can:

• Visit our Help Center for tutorials and guides
• Contact our support team via email at support@solarai.com
• Use the live chat feature in the bottom right corner of our platform (available during business hours)
• Schedule a one-on-one onboarding call if you're new to the platform

Is my data secure?

Yes, we take data security seriously. All data is encrypted in transit and at rest. We use industry-standard security practices to protect your information and your customers' information. For more details, please see our Privacy Policy.