Privacy Policy

Last updated: May 1, 2023

1. Introduction

Solar AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Complete forms on our website
• Contact us
• Create solar proposals

This information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Customer information included in proposals
• System specifications and pricing included in proposals

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage of our website, including:

• IP address
• Browser type
• Operating system
• Time spent on pages
• Pages visited
• Referring URLs
• Other usage statistics

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions
• Send you administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Personalize your experience on our website
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information where we believe disclosure is necessary to comply with the law, enforce our policies, or protect our or others' rights, property, or safety.

We do not sell, rent, or trade your personal information with third parties for their commercial purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect the information we collect and store. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability

To exercise these rights, please contact us at support@thesolarai.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@thesolarai.com
Address: Solar AI, 102 Victoria St, Carlton VIC 3053