Is this only for residential campaign leads?
No. The primary commercial fit is C&I, microgrid and trade installer-network businesses in Victoria and Western Australia with longer, relationship-driven sales. We also support high-volume residential solar and battery retailers with active Google or Meta campaigns, including teams offering heat pumps, EV chargers or water filtration. The response and nurture workflow is scoped to the segment; one script does not fit both.
Do you guarantee a response in under 60 seconds?
No. A sub-60-second first response can be configured as a target where the lead source, integrations, permitted channel and operating process support it. It is not a guaranteed SLA. We agree what counts as a useful first response and review actual performance; an automated acknowledgement is not a completed sales conversation.
What will the Pipeline Scorecard tell me?
It is a free, approximately three-minute, ten-question self-assessment of your current lead process. It provides a directional summary, not an independently validated benchmark, revenue forecast or commercial project qualification. The current questions include residential campaign metrics; a commercial review interprets the findings against your longer sales cycle. The existing flow asks for name and email before showing the summary; marketing follow-up is optional.
Does JAMES replace our CRM or sales team?
No replacement is assumed. Solar AI scopes the workflow around your existing lead sources, systems and people. LeadTrackAI / JAMES supports approved response, nurture and appointment coordination. Your team retains the relationship, technical advice, commercial judgement and close; integration suitability is confirmed before implementation.
What investment and results should we expect?
Starting retainer tiers range from A$3,600–A$5,200 per month + GST, with each engagement scoped to the work required. We agree response, follow-up and handoff measures for your pipeline, but do not promise a fixed number of appointments, a sales uplift or a guaranteed return.